Privacy Policy & Terms Of Use

Last Updated: October 2025

At The Master’s Touch Home Care, Inc., we value your trust and are committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or receive care services from us.

By using our website or submitting information through our contact or application forms, you agree to the terms described below.

Information We Collect

We may collect the following types of information when you use our site or our services:

Personal Information

  • Name, phone number, address, and email

  • Date of birth and demographic information (when applying for employment)

  • Health or medical information (only when relevant to services provided)

Non-Personal Information

  • Browser type, device type, IP address, and general website usage analytics

We only collect information necessary to deliver the best care, respond to inquiries, or process employment applications.

How We Use Your Information

We use the information you provide to:

  • Schedule or deliver home care services

  • Respond to your questions and requests

  • Verify insurance or Medicaid eligibility

  • Process job applications and onboarding

  • Send updates or communication related to your care or employment

  • Improve our website, communication, and overall service quality

We never sell or share your personal information for marketing or unrelated business purposes.

HIPAA & Patient Privacy

As a home care provider, we are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA).
This means:

  • Your health information is always kept confidential and secure.

  • Only authorized staff involved in your care or billing may access your records.

  • We maintain strict administrative, technical, and physical safeguards to protect your data.

Cookies & Website Analytics

Our website may use basic cookies or analytics tools (like Google Analytics) to understand traffic and improve usability.
These tools do not collect personal health information. You may disable cookies in your browser at any time.

Third-Party Links

Our site may contain links to external websites (such as Medicaid, partner resources, or community programs).
We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.

Data Security

We take data security seriously. All personal information submitted through our website is transmitted using SSL encryption and stored in secured systems accessible only to authorized personnel.

Your Rights

You have the right to:

  • Request a copy of your personal or health information on file

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for non-essential communications (like newsletters or updates)

  • File a privacy complaint if you believe your information has been mishandled

To exercise your rights, please contact us at Masterstouchllc@gmail.com or call (317) 864-0161.

Terms of Use

By accessing our website, you agree to:

  • Use this site only for lawful purposes related to information or services we provide

  • Not attempt to disrupt or interfere with site functionality or data security

  • Understand that information provided on this site is for general educational purposes only and not a substitute for medical advice

Website content is the property of The Master’s Touch Home Care, Inc. and may not be reproduced without permission.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted here with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Master’s Touch Home Care, Inc.
7275 N. Shadeland Avenue, Suite 1
Indianapolis, IN 46250
Masterstouchllc@gmail.com
Phone: (317) 864-0161
Fax: 317-672-7635